by Ken | Oct 9, 2018 | Employees, Engagement, Leadership
Engagement of team members is a critical factor to producing great bottom line results. One way to engage them is to find their “Hot Buttons”, the individual motivating factors that drive them and then manage them in line with these factors. Managing them...
by Ken | Aug 22, 2017 | Uncategorized
Today we are going to talk about something that is equally important in parenting and leading – the act of creating confidence. Another important component of your role as a leader is the ability to lift the confidence of your people and remove fear of failure....
by Ken | Jun 20, 2017 | Customer Service, Employees, Strategy
Today we are going to focus on the benefit of paying attention. It is one thing to obtain input and feedback, but are you paying attention to it? Many companies have extensive customer and team feedback mechanisms in place, but precious few really believe the areas...
by Ken | Jun 6, 2017 | Employees, Leadership, Uncategorized
This story relates to an employee that my father recruited and gave a chance, despite being told by a number of sources that this man would let him down…big time. This man, Peter, was 25 years old, with a wife of 24 months and a new baby just 6 months old....
by Ken | Dec 10, 2016 | Employees, Leadership, Strategy, Uncategorized
Yes, you could lose your job for being inept, incompetent, missing deadlines and milestones, or simply failing to do the work. But you will not be fired for taking chances, and embracing risk and then accepting the responsibility that goes along with it. And if you...
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