by Ken | Apr 3, 2014 | Customer Service, Leadership
Today we are going to discuss how excellent customer service and the wow factor will produce referrals and improve your bottom line…even when that is not necessarily your purpose. The Supreme Value of Referrals Every business, every leader, and every salesperson...
by Ken | Mar 26, 2014 | Leadership
As with any other priority you want to establish within your organization (like valuing people or inspiring initiative), if you want to support your own efforts and those of your employees to become good leaders, you have to build a culture that promotes good...
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