by Ken | May 9, 2018 | Customer Service, Leadership, Strategy, Uncategorized
Engagement of employees is a critical factor to producing great bottom line results. One way to engage them is to find their “Hot Buttons”, the individual motivating factors that drive them and then manage them in line with these factors. Managing them...
by Ken | Aug 22, 2017 | Uncategorized
Today we are going to talk about something that is equally important in parenting and leading – the act of creating confidence. Another important component of your role as a leader is the ability to lift the confidence of your people and remove fear of failure....
by Ken | May 2, 2016 | Leadership
In past I have spoken of the importance of a leader operating from his or her heart. In my opinion, if you want to transform the culture and results of an organization, leaders need to connect heart-to-heart with their people. This will transform their spirit,...
by Ken | Apr 13, 2016 | Employees, Leadership, Uncategorized
Attitude In my opinion the single biggest factor in success or failure in any endeavor is based on attitude. You cannot change anyone else’s attitude…BUT, you can change your own! When selecting new players for your team, remem ber: Hire for attitude and...
by Ken | Dec 9, 2013 | Leadership, Uncategorized
A leader’s ultimate challenge is building a team intently focused on delivering exceptional results and delivering real, recognizable value for customers and shareholders while creating and sustaining a culture that values people and rewards results. The common thread...
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