GREAT NEWS! I am planning a trip to the USA from early September to mid September 2013.
The trip is to catch up with clients that I partner with by phone and meet them face to face and whilst there to offer my presentations at heavy discount to existing clients.
The following is an overview of the leadership presentation (Leaders, Managers, Supervisors ) that I will be doing on this trip (tailored to meet individual needs by diving deep and wide around issues and concerns in your business) these sessions are ideally a minimum of 90 minutes.
I will also be available to present to Sales Groups on how to build their businesses and “Extreme Customer Service” to Staff Groups & Teams where there will be an emphasis on Internal & External Customers/Clients.
IN A NUTSHELL, THE FOLLOWING IS A BREAKDOWN OF WHAT IS INCLUDED IN THE LEADERSHIP PRESENTATION ….
Provide Leadership Hints & Tips to Engage Individuals & Teams
Leadership Skills on developing people……. Complete a proprietary exercise that creates a personal development plan for each leader and how to transfer this exercise to each team member…..In a way that they own it
How to find peoples motivating “Hot Buttons” and play to these
Creating a great workplace through fun & laughter
Building an Innovative & Creative Culture
Exceeding Customers Expectations….An intense customer focus from all in the business (Extreme Customer Service that Engages Customers/Clients)
Ensure that follow through happens when promises made
Business thrives on “Word of Mouth” keep the referral business flowing
How a leader can build respect….rather than being liked
Get rid of “Dinosaur Management” ….. this is ruling by fear
How to find “Client WOW Factors” through input from team
All these sessions are very interactive and participants are guaranteed to leave with a number of takeaways that can be implemented immediately to improve team engagement, performance management, morale, customer service and bottom line results.
My workshop sessions are normally $5,000 for 90 minutes up to a half day, for you, my USA clients, as a thank you for your ongoing business, on this trip, I am reducing the investment for my session to $2,000 plus domestic airfares (from Dallas where I will be based) and accommodation as required.
For this investment I will conduct whatever length session desired, tailored to meet your individual needs.
At this time exact dates a are yet to be finalised but will be around 2 September until 24 September, until 20 July these dates still have some flexibility!
I’d like to catch up with as many of you as possible and look forward to discussing your needs and putting a session together for you.
This Blog Post is a “heads up” about my trip and to give you the opportunity to think about where your business could benefit, and where needed, to obtain approval to run these sessions with your teams. Please contact me ASAP to obtain your preferred date.
I have gotten my act together and updated Website which also contains my Blog, which will now be used more than yearly haha!!