A key component of morale is rewarding and recognizing employees. Following are some great tips for improving morale in almost any situation:
- To combat negativity, brainstorm with your team on all of the possible positive outcomes or opportunities that might result from the situation.
- To combat fear of failure, share any of your failures with your team and ask for suggestions on how to solve the problem or how you should have handled the situation differently. You may learn something important, and your team won’t be afraid to share their failures with you.
- Create an achievements box and have everyone contribute by describing significant wins: customer service stories, great sales results, projects completed, personal accomplishments, etc. Read these out at weekly team meetings, and to encourage participation, have random drawings for movie tickets, chocolates, or bottles of wine. People forget the positives if you fail to re-live them.
- Truly connect with your employees by discovering their dreams and helping them achieve them.
- Create a positive feedback board where people can post emails or other correspondence with praise from internal or external clients. Make sure employees share the correspondence with you so you can post it if they don’t.
- Look for ways to create a fun atmosphere in the office: morning teas or coffee breaks to celebrate successes; divide into teams and have lunchtime or end-of-day games like a golf-putting competition or throwing tennis balls into a rubbish bin; have theater nights or bowling nights; have meetings outside the office; rotate 25 percent of staff to start an hour later on Mondays. Be innovative and think of fun activities that everyone can be involved in.
“Daring ideas are like chessmen moved forward: they may be beaten, but they may start a winning game.”
—Johann Wolfgang Von Goethe
My hope is that you understand the importance of leaders as positive role models. Whether it is the moods they display, their attitudes, their passion, or their ability to focus on the positive, they are constantly under the spotlight and their teams will respond in ways that reflect their own demeanor. If you are battling issues of attitude, motivation, and morale, consider the tone you are setting, the culture you’ve built, and what you are doing every day to motivate your team and build morale.
By Ken Wright
You may also be interested in 7 Guidelines to Building a Successful Team
This is an excerpt from my book The People Pill By Ken Wright