Paying Attention

Paying Attention

Today we are going to focus on the benefit of paying attention. It is one thing to obtain input and feedback, but are you paying attention to it? Many companies have extensive customer and team feedback mechanisms in place, but precious few really believe the areas...
Recruiting Dad Style

Recruiting Dad Style

This story relates to an employee that my father recruited and gave a chance, despite being told by a number of sources that this man would let him down…big time.  This man, Peter, was 25 years old, with a wife of 24 months and a new baby just 6 months old....