by Ken | May 31, 2016 | Customer Service
At all times, and especially in tougher economic times creating customer loyalty is something the successful businesses work hard at doing. 1. Customers are “searching for stability”. They are still showing restraint with their spending, so this means you had better...
by Ken | May 2, 2016 | Leadership
In past I have spoken of the importance of a leader operating from his or her heart. In my opinion, if you want to transform the culture and results of an organization, leaders need to connect heart-to-heart with their people. This will transform their spirit,...
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