by Ken | Dec 28, 2013 | Employees, Leadership
The beliefs, attitudes, behaviors, norms and practices of people within an organization, particularly the leaders, determines the level of engagement. Highly engaged teams are energised, enthusiastic and passionate about engaging customers and exceeding expectations...
by Ken | Dec 9, 2013 | Leadership, Uncategorized
A leader’s ultimate challenge is building a team intently focused on delivering exceptional results and delivering real, recognizable value for customers and shareholders while creating and sustaining a culture that values people and rewards results. The common thread...
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