Welcome to My Blog

"Engagement is all about feelings and how you make people feel"

Stories Can Help You Lead

Leaders can gain trust and teach people what's important to them by telling stories, just be sure to watch the humility side of things. These days there's so much to attend to -- now! -- coming at us so fast. In this environment we often feel the need to act without...

Expectations = Outcomes

Engagement of employees is a critical factor to producing great bottom line results. One way to engage them is to find their "Hot Buttons", the individual motivating factors that drive them and then manage them in line with these factors. Managing them towards their...

Team Engagement = Results

How engaged are your leadership team……that may be only you if running a small business! With all the information on how a highly engaged team influences morale, motivation and results within a business it continues to amaze me that the worldwide surveys tell us that...

The Act of Creating Confidence

Today we are going to talk about something that is equally important in parenting and leading - the act of creating confidence. Another important component of your role as a leader is the ability to lift the confidence of your people and remove fear of failure. Fear...

Connection

We are going to talk about connecting with all people, but especially with our co-workers. The feeling of connection is critical in all relationships, be they business or personal. You know that feeling you get when someone is visiting with you and you feel that, at...

Paying Attention

Today we are going to focus on the benefit of paying attention. It is one thing to obtain input and feedback, but are you paying attention to it? Many companies have extensive customer and team feedback mechanisms in place, but precious few really believe the areas...

Recruiting Dad Style

This story relates to an employee that my father recruited and gave a chance, despite being told by a number of sources that this man would let him down...big time.  This man, Peter, was 25 years old, with a wife of 24 months and a new baby just 6 months old. Peter...

Explore Your Wow Factors

Let’s acknowledge some important realities of conducting business today. Marketing has become inescapable, competition in most industries is fierce, and most customers face many demands on their time and attention. The challenges here are apparent: It can be tougher...

10 Ways to Make it a Successful Week!

Are you going to create a successful week this week? Here are some things to focus your mind on what really matters: What actions on your “To Do List” can you move forward this week? What actions will you need to take to move those opportunities forward? What...

How To Build Trust

It is critical in any relationship to have trust. Whether it’s among the members on a sports team, among members of a family, or between a manager and an employee in an office, trust is the glue that holds people together. In any situation, a lack of trust means there...

Afraid of Getting Fired?

Yes, you could lose your job for being inept, incompetent, missing deadlines and milestones, or simply failing to do the work. But you will not be fired for taking chances, and embracing risk and then accepting the responsibility that goes along with it. And if you...

Intuitive Street Knowledge

Being "street smart" is an important part of being a leader. What follows are five areas* you can develop to improve your performance as a leader. As with all things we discuss, do not do anything that will show a lack of humility, engender disrespect, or show a lack...